#BuildingTomorrow: A Reliability Centric Organisation
December 25, 2021Ability is important in our quest for success, but dependability is critical. This is common sense and many times leaders lose touch with this fact. Hence, a famous American author […]
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4 Internal Communication Tips To Engaging Your Dispersed Workforce
December 21, 2021During the pandemic, companies and businesses were faced with the dilemma of adapting and adjusting or simply shipping out. As a result, many had to pivot to new ways of […]
Continue Reading#BuildingTomorrow: Creating Macro-Effects with Micro-Experiences
July 3, 2021Jeff Bezos said famously, “if you do build a great experience, customers will tell each other about that. Word of mouth is very powerful.” All of us experience this as […]
Continue Reading#BuildingTomorrow: Nurturing Relationships to Grow
March 27, 2021Founder of Walmart, Sam Walton said, “There is only one boss: the customer. And he can fire everybody in the company from the chairman on down, simply by spending his […]
Continue ReadingEngage employees before you do with customers
January 25, 2020Every organisation needs customers to buy its products, services or the purpose repeatedly over time. This loyalty leads to advocacy and hence, is critical for the growth of the organisation. […]
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Improve your NPS
October 6, 2019 Companies hold off-sites to look at their past performance, set their eyes on the future and review strategies to reach the goals in front of them. While reflecting on […]
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How can we appreciate customer needs better?
June 22, 2019“There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” said Sam Walton, […]
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